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Here's a professional and user-friendly Return & Refund Policy page for your website Vaadan.in:
Return & Refund Policy
At Vaadan, we are committed to delivering high-quality products that meet and exceed your expectations. However, in the rare event of a manufacturing defect or malfunction, we have a clear and fair return and refund policy in place.
✅ Eligibility for Returns & Refunds
Returns and refunds are applicable only under the following conditions:
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Verified manufacturing defects
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Product malfunctions not caused by improper use or handling
❌ Returns will not be accepted for reasons such as dissatisfaction, change of mind, or personal preferences.
📦 Return Window
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The return window is open for 7 working days from the date of delivery.
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Any defect or damage must be reported within 24 hours of delivery.
🎥 Mandatory Unboxing Video
To process any return request for damage or defect, a clear unboxing video is mandatory.
The video must:
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Show the package being opened for the first time
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Clearly display the product and the damage or defect
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Include the original box and all contents (e.g., manuals, adapters, accessories)
This helps us determine if the issue occurred during shipping or before delivery.
📧 How to Report an Issue
To initiate a return, email us at 📩 returns@vaadan.in within 24 hours of delivery with the following details:
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Order ID
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Unboxing video showing the issue clearly
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Photos (if applicable)
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Brief description of the defect or damage
Our support team will respond within 2–3 business days after verifying the submitted information.
🔄 Return & Refund Process
Once your return is approved:
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Ship the product back to us in the original packaging with all accessories and contents intact.
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After we receive and inspect the product at our warehouse, we will determine the approval of the refund.
⚠️ Returns will be rejected if the product is:
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Used or tampered with
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Missing accessories or original packaging
💰 Refund Timeline
If the return is approved after inspection, your refund will be processed within 7–10 business days to the original payment method.
🚫 Vaadan Reserves the Right To:
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Reject returns that do not meet reporting or packaging guidelines
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Deny refunds if the product is used, incomplete, or returned without proper documentation
If you have any questions or need help with your return, feel free to contact us at 📩 returns@vaadan.in. We're here to assist you!